Updated on June 25, 2020

Canary Islands are ready to say HOLA again

Canary Islands are one of the regions least affected by the pandemic in Europe and indeed the world. We have been working intensely on reopening our destination so that you can visit us in maximum conditions of safety, hygiene and quality.


Most hotels are already open or about to open, as are most of our tourist attractions, businesses and restaurants.

If you are planning to visit our islands soon, here is some important information for you.

1Who can fly to Canary Islands? Is there a quarantine for visitors?

You can now travel to Spain from any country in the Schengen Area. Spain is not currently quarantining international visitors (remember to check the conditions in your country when you return from your holidays).

2Which airlines are flying to Canary Islands this summer?

These are the airlines with direct connections to the islands this summer.

3Is there any special procedure I have to follow before travelling? What security measures will I find at the airport and/or on the plane?

To protect all of our health, The Government of Spain has implemented a series of healthcare control measures that apply to all passengers:

 

  • Before travel: within the 48 hours before your arrival in Spain, you must fill out a public health form online at SPAIN TRAVEL HEALTH-SpTH to obtain your personal QR code.
  • At your departure airport: you must show your QR code at the security checkpoint (you must carry a print-out or have it on your mobile).
  • At the arrival airport: your temperature will be taken on arrival in the islands. If it is 37.5 ºC or higher, you will be medically assessed.

 

Furthermore, you must wear a mask (compulsory) inside the airport and throughout your flight and follow all safety measures as instructed by the airline and the airport authorities.

We recommend that you check in online if possible to avoid unnecessary procedures at the airport. Remember that many airlines no longer allow cabin luggage except for one small bag for personal use that fits under the seat.

4Can I visit Canary Islands on a cruise liner?

For the moment, this is not permitted, but not for long. The first cruise liners that stop in Canary Islands are likely to start operating in autumn under strict cleaning and hygiene regulations (masks, hand sanitisers, more frequent cleaning, and shoe disinfection). Special workers will also control persons embarking and disembarking vessels to ensure passenger and crew safety.

5Can I travel from island to island without restrictions?

Of course, one of the big bonuses of visiting Canary Islands is that you can see several islands during the same visit. The islands are very different from each other, making your holiday even more enlightening and interesting.

At this time, travel between islands is operating normally, with daily connections that allow travellers to hop from island to island by boat or plane without difficulty. Binter is an island that flies between island and Fred Olsen and Armas carry sea passengers.

6What do I need to know before I visit Canary Islands? Safety measures.

Here in Canary Islands we have been working non-stop over recent months to make it possible for you to visit us and enjoy your holiday in maximum conditions of safety, hygiene and quality. These are the main measures we are applying to guarantee your wellbeing:

 

General measures:

  • Social distancing (stay at least 1.5 metres away)
  • The use of individual personal protection equipment is encouraged (wear a mask and wash your hands frequently)
  • All premises and materials used for activities (particularly lavatories and similar common areas) are suitably cleaned and disinfected

 

Specific measures:

  • On public thoroughfares, in indoor spaces or open air areas open to the public: It is mandatory for adults and children over six years of age to wear a mask whenever it is not possible to stay at least 1.5 metres away from other people. The exceptions to the rule are people who are exercising, eating and drinking or who suffer from a disability or respiratory disease.
  • Public and shared transport. It is mandatory for adults and children over six years of age to wear a mask, except in the case of disability or respiratory disease. Seats are assigned in tour buses.
  • Tourist accommodation. The number of people allowed into common spaces is limited according to social distancing requirements. This also applies to entertainment and group classes. You may find servers at assisted buffets, who will serve your food individually, or self-service buffets with screens separating food displays.
  • Swimming pools. The number of people permitted in the pool is the same as the number of sun loungers. These are arranged in accordance with social distancing requirements, separating family units, and they are disinfected daily.
  • Beaches and natural swimming pools. There are limitations on capacity (4m2 per person), time limitations and access to some popular beaches to ensure personal distancing is observed. The capacity of natural swimming pools is calculated based on the surface area of the water. There must be at least two metres between groups of sun loungers and parasols and these must be disinfected between clients. Lavatories, showers and footwashers are being cleaned more frequently.
  • Restaurants. The minimum distance between tables is 1.5 metres. Self-service and communal products such as napkin rings, sugar bowls and menus have been eliminated and replaced by QR codes, posters, and other similar means. Before guests sit down, tables are cleaned and disinfected.
  • Tourist attractions and guided tours. Visits are by prior appointment only (in most cases online) since capacity is limited. One-way routes are established at tourist attractions to avoid mingling and crowds. The use of personal headphones with the audio guides is being encouraged and these are disinfected after each use.
  • Shopping. Textile garments are sanitised after being tried on by a customer, and fitting rooms are disinfected frequently. Ventilation systems ensure sufficient air renewal. Card payment is recommended.
  • Cultural activities and events. For the time being, few events are available, but little by little the island’s regular agenda will be resumed. In cinemas, theatres and similar, seats are assigned by family groups. Security staff control access and surrounding areas at all times to ensure physical distance requirements are observed.
  • Spas and wellness centres. These businesses are always subject to strict hygiene requirements, but these have been further tightened due to the pandemic. They work by appointment only since capacity is limited. The use of a towel or bathrobe is mandatory within the facilities.
  • Gyms and sport. Indoor group activities are permitted to a maximum of 25 people and outdoors to a maximum of 30 to ensure physical distancing. Clients are provided with material for disinfecting machines and other equipment used in the facilities. The use of towels is mandatory. Ventilation systems ensure sufficient air renewal.
  • Golf courses. Games with up to four people are permitted, as long as the physical distance requirement is observed. Only the players may touch their own golf balls. Caddies and other players may not. The use of buggies is limited to two people and these vehicles are disinfected before use.
  • Nightlife. This is limited to outdoor terraces with a maximum capacity of 75%. Drinks must be served and consumed at a table (not at the bar) and dance floors are not permitted.
  • Active tourism. Outdoor active tourism in the open air is low risks and are usually carried out for small groups. This notwithstanding, individual sports equipment may not be shared and specific cleaning and disinfection protocols are in place.

7What personal protection measures must I take to prevent spreading the virus?

The Spanish Ministry of Health recommends that all citizens practice these personal protection measures:

  • Wash your hands often with soap and water or with hand sanitizer
  • When you cough or sneeze, cover your mouth with a tissue and then discard the tissue in the bin
  • Follow social distancing by staying at least 1.5 metres away from people who don't live with you (with or without symptoms)
  • Masks must be worn on public transport and in all indoor areas and outdoors when a minimum distance of 1.5 metres cannot be guaranteed

8What should I do if I get symptoms during my stay on Canary Islands?

If you develop symptoms such as a cough, a high temperature, breathing difficulties or feel ill, isolate yourself in your accommodation and call 900 112 061 for advice and to be referred to a suitable centre.

Remember, you must always wear a mask when you go to a medical centre on the islands and you must avoid touching any surfaces with your hands.

Hygiene and safety rules:

Lavamanos

Clean your hands frequently, using soap and water or hydroalcoholic hand sanitiser

Toallitas

When you cough or sneeze, cover your mouth and nose with a tissue and then put the tissue in the bin

Distancia de seguridad

Follow social distancing by staying at least 1.5 metres away from people who don't live with you (with or without symptoms)

Barbijo

Masks must be worn on public transport, and in all indoor areas and outdoors when a minimum distance of 1.5 metres cannot be guaranteed

If symptoms appear, call:

900 112 061

Fiebre

Temperature

Tos

Cough

Falta de aire

Shortness of breath