LATEST NEWS: Coronavirus (COVID-19) here
Updated on January 21, 2021

HELLO!


In Canary Islands we work hard every day so you can visit us in optimal conditions of safety, hygiene and quality. We currently have the lowest incident of the epidemic in Spain.

If you are coming on holiday to the Canary Islands in the near future, the following information is relevant to you.

 

1Who can visit Canary Islands?

You can visit the Canary Islands provided you travel from the European Union, from a country in the Schengen area or from a third country with which Spain has reciprocal agreements regarding the acceptance of travellers. These are Australia, Canada, China, South Korea, Georgia, Japan, New Zealand, Rwanda, Thailand, Tunisia and Uruguay.

When planning your return, we always recommend that you check the requirements and recommendations of your country of origin.

2Are there any special procedures to complete before travelling to Canaries?

Everyone who comes on holiday to the Canary Islands must go through a health inspection. This inspection varies depending on your exact circumstances.

If you travel from a high risk area outside Spain

  • Spanish Health Form that you must fill in and sign online before your travel to the Canary Islands
  • Health check on arrival at the airport consisting of a temperature check (fever defined as a body temperature of 37.5ºC or higher) and a visual check for the absence of symptoms.

 

If you travel from a medium or low risk area outside Spain

  • Health form that must be completed and signed online before your visit to the Canary Islands 
  • Only if  you are going to stay at a tourist establishment: Have a test for an active case of COVID-19 with negative result taken in the 72 hours prior to arrival in the Canary Islands. The test certificate is presented at check in at your touristic accommodation. Children under the age of six are exempt from testing. The test must be approved by the health authorities of your home country or an EU country.

    The tests that are allowed are PCR (RT-PCR for COVID-19), Transcription Mediated Amplification (TMA), and Antigen tests that detect SARS-COV-2 antigens with an accuracy of 97% and a sensitivity of over 80% as defined in their supporting documentation.

    Here is a list of some authorised testing centres in the United Kingdom. 

    And click here in order to find a list of certain authorized centers in Ireland.

  • Health check on arrival at the airport consisting of a temperature check (fever defined as a body temperature of 37.5ºC or higher) and a visual check for the absence of symptoms.

If you travel from another autonomous community within Spain and don’t stay in official touristic accommodation

  • Test negative for active COVID-19 infection in the 72 hours prior to arrival in the Canary Islands. Compulsory from 18 December 2020 to 31January 2021. Before travel you must send the test certificate to the email address pdiasviajes@gobiernodecanarias.org with your flight number and arrival date in the subject line. The tests that are allowed are PCR (RT-PCR for COVID-19), Transcription Mediated Amplification (TMA), and Antigen tests that detect SARS-COV-2 antigens with an accuracy of 97% and a sensitivity of over 80% as defined in their supporting documentation. 
  • In exceptional cases you may take a test within 72 hours of arrival in the Canary Islands, or isolate for 14 days.

If you travel from another autonomous community within Spain and stay in official touristic accommodation

  • You must show your touristic accommodation reservation document on arrival.
  • Have a test for an active case of COVID-19 with negative result taken in the 72 hours prior to arrival in the Canary Islands. The test certificate is presented at check in at your touristic accommodation. Children under the age of six are exempt from testing. The test must be approved by health authorities. Here is a list of some approved testing facilities in Spain

    The tests that are allowed are PCR (RT-PCR for COVID-19), Transcription Mediated Amplification (TMA), and Antigen tests that detect SARS-COV-2 antigens with an accuracy of 97% and a sensitivity of over 80% as defined in their supporting documentation.

In any case, it is extremely important you check your operator or airline's conditions before travelling to Canary Islands.

3EXCEPTIONAL SITUATION ON CERTAIN ISLANDS:

Until 31/01/2021 , islands that are on alert level 3 & 4  can only be entered by:

  • Travellers in transit

 

 

ALERT LEVEL 1

ALERT LEVEL 2

ALERT LEVEL 3

ALERT LEVEL 4

  Tenerife 

 

x

 

 

  Gran Canaria 

 

 

x

 

  Lanzarote 

 

 


x

  Fuerteventura 

 

x

 

 

  La Palma 

x

 

 

 

  La Gomera 

x

 

 

 

  El Hierro 


x

 

 

  La Graciosa 

 

 

 

x  

 

During their stay, tourists must respect the measures that apply for each alert level, which are summarised in the following table:

 

 

 

ALERT LEVEL 1

ALERT LEVEL 2

ALERT LEVEL 3

ALERT LEVEL 4

RESTRICTIONS ON ENTERING AND LEAVING THE ISLAND

NO

NO

YES

YES

RESTRICTED MOBILITY AT NIGHT

Between 00:00 and 6:00

Between 23:00 and 6:00

Between 22:00 and 6:00

Between 22:00 and 6:00

GATHERINGS

OF PEOPLE WHO ARE NOT MEMBERS OF THE SAME HOUSEHOLD

Maximum 6 people

Maximum 4 people

Only at catering establishments

Maximum 4 people

Maximum 2 people

HOSTELS AND RESTAURANTS

Close at 00:00

maximum 6 people

Close at 23:00

maximum 4 people

Terrace only to 50% of capacity

until 22:00

Close at 18:00

 

SPORTS FACILITIES

Open –

maximum of 6 per group

Open –

maximum of 4 per group

Closed

Closed

COLLECTIVE TRANSPORT

Running as usual

50% of capacity

50% of capacity

 

MARKETS

Only open-air

Suspended

Suspended

Suspended

LOCAL EVENTS

Suspended

Suspended

Suspended

Suspended

NIGHTLIFE

Suspended

Suspended

Suspended

Suspended

4I am not sure about the tests:

What test documentation is required? 

If you are travelling from a risk área from outside Spain:The tests that are allowed are PCR (RT-PCR for COVID-19), and Transcription Mediated Amplification (TMA).

In all other cases: antigen tests that detect SARS-COV-2 antigens with an accuracy of 97% and a sensitivity of over 80% as defined in their supporting documentation. 

The test must come with a printed or digital certificate that contains the following information:  name, surnames and ID number of the person tested, name of the health organisation or authority that does the test, contact details of the medical centre, brand and health authorisation of the test, date and time of the test, and the test result. In the case of antigen tests, the certificate must include the accuracy and sensitivity of the test. It is preferable if the test certificate is in English or Spanish.

Click here in order to find a list of certain authorized centers in UK

And click here in order to find a list of certain authorized centers in Ireland.

I am resident in Canaries. Do I need to submit a negative test certificate to stay in tourist accommodation in Canaries?

 No, you only need to prove you are a resident of Canaries and make a responsible declaration that you have not left Canary Islands during the 15 days before you arrive at the accommodation and have not experienced symptoms suggestive of COVID-19 during that period.

I am going to be in the islands for a long time. Must I have a test every time I change accommodation? 

No, you only need to show that you had a test within the 72 hours prior to arrival in the Canary Islands. If you have spent more than 15 days in the Canary Islands, you will need to sign a sworn declaration stating that you have not shown any symptoms of COVID-19

Must I have a test before I leave Canary Islands?

 No, but you may be asked for one when you reach your destination. We recommend you always check the requirements and recommendations in your country of origin.

 Will I be able to have a test in the islands before I leave?

 Of course. There are top-level health facilities in Canary Islands. Your accommodation will tell you the nearest place where you can get a certified diagnostic test. In any case, we will provide a list of the approved centres in the Canary Islands where you can take the test.

5What measures will I find at the airport and/or on board the aircraft?

Remember that you must wear a mask and comply with all the safety measures imposed by the airline and the airport authorities while you are at the airport and throughout the flight.

Whenever possible, we recommend that you check in online to avoid unnecessary formalities at the airport. Remember that many airlines do not allow cabin bags other than a bag for personal use that fits underneath your seat.

6Can I move freely between the islands?

Of course. One of the great advantages of visiting Canary Islands is that you can discover several islands on the same trip. The islands are all very different from each other, which makes the trip all the more interesting and enriching.

Movement between the islands is fully reinstated at the moment, with daily connections that allow you to easily get from one island to any other, either by plane or by boat.  You can travel between the islands with airlines Binter and Canaryfly or shipping lines Fred Olsen, Armas, Biosfera Express and Líneas Romero.

7What do I need to know before my arrival in Canary Islands? Safety measures.

In Canary Islands, we have worked tirelessly for the past few months so that you can visit us and enjoy your holiday to the utmost in the maximum safety.

You must download the RadarCOVID contagion alert app to your mobile. It is available for both iPhone and Android and will notify you of the risk of exposure to COVID-19 depending on your location.

You should also be familiar with the main measures being applied to ensure your well-being.

 

General measures:

  • Masks must be worn by adults and children over the age of six when outdoors or in enclosed public spaces, except when eating or drinking, doing physical exercise and/or if you are disabled or have a respiratory condition.
  • Interpersonal distance (set at 1.5 metres).
  • The use of products for individual hygiene (hydroalcoholic gels and soap) is encouraged.
  • Appropriate cleaning and disinfection of all establishments and all materials for activities (especially toilets and similar common areas).

 

Specific measures:

  • Outdoors and in enclosed public spaces, masks must be worn regardless of whether you are at the interpersonal safety distance of 1.5 metres. You may not smoke or use tobacco inhalation devices when it is not possible to guarantee a 2-metre separation. Smoking is not permitted on public highways.
  • Public and/or group transport. Masks must be worn by adults and children over the age of six, except if you are disabled or have a respiratory condition. Seats will be assigned on tour buses.
  • Tourist accommodation. Capacity is restricted in common areas, at social activities and in group classes, as per the required social distancing. You will also come across served buffets, where food is plated individually, or self-service buffets, where there are separator screens in the food areas.
  • Beaches, pools and other nature areas. Masks must be worn on entry to the beach or pool area, when moving around or when taking a walk. The only time they are not compulsory is when you are swimming, or when you are sitting or lying in a certain place, without moving from it and at the recommended safety distance from other people.
  • Active tourism. Open-air active tourism activities entail little risk and are usually run for small groups. Nonetheless, individual sports materials cannot be shared and specific cleaning and disinfection protocols are in place.

8What personal protection measures must I take to prevent spreading the virus?

The Government of Canary Islands recommends that all citizens follow these personal protection measures:

  • Wash your hands frequently with soap and water or clean them with hydroalcoholic gel.
  • When you cough or sneeze, cover your mouth and nose with a tissue and then put the tissue in a bin.
  • Stay at a distance of at least 1.5 metres from anybody who doesn’t live with you (whether they have symptoms or not).
  • Wear your mask when you are outdoors or in an enclosed public space.

Any reunion or meeting in private spaces of people who do not live together should be restricted to a maximum of ten people, even if the safety distance can be guaranteed.

9What should I do if I get symptoms during my stay on Canary Islands? Covid medical insurance.

If you experience symptoms such as a cough, a temperature, shortness of breath or feeling generally unwell, self-isolate at your accommodation and call 900 112 061 for instructions and to be put in touch with the appropriate medical centre.  

Remember that you must wear a mask if you go to any medical centre in the islands and avoid touching anything with your hands.  

As what is most important is your health and well-being, if you do not have medical insurance, we will provide you with an AXA policy free of charge in Canary Islands to cover all expenses relating to COVID-19. See everything that it covers here.

Hygiene and safety rules:

Lavamanos

Clean your hands frequently, using soap and water or hydroalcoholic hand sanitiser

Toallitas

When you cough or sneeze, cover your mouth and nose with a tissue and then put the tissue in the bin

Distancia de seguridad

Follow social distancing by staying at least 1.5 metres away from people who don't live with you (with or without symptoms)

Barbijo

You must wear a mask on public transport, outdoors and in enclosed public spaces, regardless of whether you are at the minimum social distance of 1.5 metres

If symptoms appear, call:

900 112 061

Fiebre

Temperature

Tos

Cough

Falta de aire

Shortness of breath